Plus-size suit with classic vest

Fast and reliable delivery - We deliver everywhere in Canada and internationally

1. Delivery areas

NM Class ensures delivery in the following areas :

Canada : All provinces and territories
United States : Continental USA
International : Europe, Africa and Middle East (selected)

For any delivery outside of these areas, please contact us to check the feasibility.

2. Delivery times

Delivery times vary depending on the destination and the chosen delivery method :

Delivery area	Delivery method	Estimated deadlines	Rate
Québec & Ontario	Standard	2-4 business days	Free from $100
Québec & Ontario	Express	1-2 business days	15$
Reste du Canada	Standard	3-7 business days	Free from dès 150$
Reste du Canada	Express	2-4 business days	20$
United States	Standard	5-10 business days	25$
International	Standard	7-14 business days	Starting from 35$

* The deadlines are given for information purposes only and may vary depending on weather conditions, holiday periods, or logistical setbacks.

Estimez vos frais de livraison

Province / Region

Order amount ($)

3. Delivery fees

Standard delivery Canada : Free for any order over 100$ CAD
Standard delivery Canada : 12$ CAD for orders less than 100$ CAD
Express delivery Canada : From $15 CAD depending on the destination
United States Delivery : 25$ CAD (fixed costs)
International delivery : Calculated at the checkout according to the destination and weight

4. Partner carriers

We collaborate with reliable carriers to ensure secure delivery :

Canada Post - Standard and express deliveries
Purolator - Express and urgent deliveries
UPS - International deliveries
FedEx - Premium deliveries

5. Order tracking

As soon as your order is shipped, you will receive :

A shipping confirmation email
A tracking number to track your package in real time
A link to the carrier's website to track the shipment

You can also track your order from your client space.

6. Delivery to a pickup point

We offer delivery to a pick-up point for more flexibility :

Select 'Pick-up point' when ordering
Choose from more than 1,000 pickup points in Quebec and Ontario
Delivery in 2-4 business days
Free for any order over 100 CAD

7. In-store pickup (Click & Collect)

For our clients in the Gatineau region :

Commandez en ligne et récupérez en boutique
Order online and pick up in store
Address : Saint Louis Street, Gatineau, Quebec
Hours : Monday to Saturday, 10 AM - 6 PM

8. Late delivery

In case of delayed delivery :

We will inform you as soon as possible by email or phone
You can track your package using the provided tracking number
In case of an exceptional delay (> 5 business days), contact our customer service
We are committed to resolving any delivery issues as quickly as possible

9. Missing or stolen package

What to do if your package does not arrive?

First check the tracking status of your package
Contact the carrier with your tracking number
If the package is marked as delivered but not received, contact us within 48 hours
We will open an investigation with the carrier
A refund or a return will be made after the investigation is validated

10. Damaged package

If you receive a damaged package :

Take photos of the package and its contents
Do not throw away the original packaging
Contact us within 48 hours of receipt
We will arrange a return and a replacement at our expense

11. Customs duties and taxes (International)

For international deliveries :

Customs duties and local taxes are the responsibility of the customer
NM Class is not responsible for delays caused by customs
Please inquire about your country's customs policies before ordering
Orders refused by customs will not be refunded

12. Change of delivery address

If you need to change your delivery address :

Contact us immediately after placing your order
Changes are possible as long as the package has not been shipped
Once the package is shipped, forwarding fees may apply

13. Delivery during the holiday periods

During periods of high traffic (Christmas, sales, etc.) :

Delivery times may be longer than usual
We recommend ordering in advance for the holidays
The order deadlines for Christmas are provided on our website

Important information : In case of absence during delivery, a delivery notice will be left. You will then have 5 days to collect your package at the indicated post office or relay point. After this period, the package will be returned to us and reshipping fees may apply.

Contact for deliveries

For any questions regarding the delivery of your order :

Email : livraison@nmclass.com
Phone : +1 (819) 319-8399
Hours : Monday to Friday, 9 AM - 5 PM
Customer service : info@nmclass.com

Last update : January 2026

1. Information gathering

Chez NM Class, we collect the information that you provide to us during :

The creation of your client account
The placing of the order
Subscription to our newsletter
Contact with our customer service

This information may include: first name, last name, email address, delivery address, phone number, and size preferences.

2. Use of information

We use your information to :

Process and deliver your orders
Inform you about the status of your order
Send you our promotional offers (with your consent)
Improve our services and your shopping experience
Manage your customer account

3. Data protection

We implement appropriate technical and organizational security measures to protect your personal data against any unauthorized access, alteration, disclosure, or destruction.

4. Sharing of information

Your personal information is never sold to third parties. It may only be shared with :

Our delivery partners for the transportation of your parcels
Our secure payment providers
The legal authorities if required by law

5. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze traffic on our site. You can set your browser to refuse cookies.

6. Vos droits

In accordance with the applicable legislation, you have the following rights :

Right of access to your personal data
Right to rectify inaccurate information
Right to erasure of your data
Right to object to the processing of your data
Right to the portability of your data

To exercise these rights, contact us at : info@nmclass.com

7. Data preservation

We retain your personal data for the period necessary to achieve the purposes for which it was collected, in accordance with the applicable regulations.

8. Modification of the policy

This privacy policy may be changed at any time. Changes take effect as soon as they are published on our website.

9. Contact

For any questions regarding this privacy policy, you can contact us :

By email : info@nmclass.com
By phone : +1 (819) 319-8399
By mail : Saint Louis Street, Gatineau, Quebec

Last update: January 2026

At NM Class, Your satisfaction is our priority. We offer you a simple and flexible return and exchange policy.

1. Return period

You have 30 days from the date of receipt of your order to return or exchange an item. After this period, no returns will be accepted.

2. Eligibility conditions

For an item to be eligible for return or exchange, it must :

To be in its original condition, unworn, unwashed, and undamaged
Keep all original labels and packaging
To be returned in its original packaging
Not part of sale or promotional items (unless otherwise stated)

3. Non-returnable items

The following items cannot be returned or exchanged :

Underwear and swimsuits (for hygiene reasons)
Items on sale or clearance
Customized or made-to-measure items
Accessories such as jewelry, ties, socks (unless defective)

4. Return procedure

To make a return or an exchange, follow these steps :

Contact us by email to contact@nmclass.com ou via notre formulaire de contact
Indicate your order number and the relevant article(s)
Specify the reason for the return (size, defect, change of mind, etc.)
Wait for our confirmation with the return instructions
Carefully pack the items and send them back to the indicated address

5. Return fees

For an exchange : Return costs are your responsibility, but the shipping costs for the replacement item are covered
For a refund : Return shipping costs are your responsibility
For a defective item : Return costs are covered by NM Class
For a mistake on our part : Return costs are covered by NM Class

6. Refund

Once your return is received and inspected :

You will receive a confirmation email
The refund will be made to your original payment method within 5 to 10 business days
Initial delivery fees are not refundable (except for defective items or errors on our part)
The refund includes only the amount of the returned items

7. Exchange of size or color

For an exchange :

Clearly indicate the desired new size or color
Check the availability of the desired item
The new item will be shipped to you upon receipt of your return
Shipping times are the same as for a standard order

8. Defective items or errors

If you receive a defective or damaged item, or if we made a mistake in your order :

Contact us immediately in the 7 days upon receipt
Attach photos of the item and the packaging
We will arrange the return at our expense and proceed with a full replacement or refund

9. Return address

Please return your items to the following address :

NM Class - Returns Service
Saint Louis Street
Gatineau, Quebec
Canada
Tél : +1 (819) 319-8399

10. Tips for a successful return

Keep your tracking number to track your return
Use sturdy packaging and protect the items
Include a copy of your invoice or your order number
Make sure that the items are well protected during transport

Important : Returned items that do not meet these conditions may be refused and sent back at your expense.

Contact for returns

For any questions regarding returns and exchanges :

Email : contact@nmclass.com
Phone : +1 (819) 319-8399
Hours : Monday to Friday, 9h - 17h

Last update: January 2026

Last update: January 2026
Please read these terms and conditions carefully before placing an order on our website.

1. Scope

These general terms and conditions of sale (GTC) apply to all orders placed on the NM Class website. By placing an order, the customer unreservedly accepts all of these terms and conditions.

2. Company information

NM Class

Saint Louis Street, Gatineau, Quebec, Canada

Tel: +1 (819) 319-8399

Email: info@nmclass.com

Business number: [To be inserted]

3. Products and prices

3.1. Products
The products offered for sale are those listed on the NM Class website at the time of consultation by the customer. Each product is accompanied by a detailed description, photos, and a size guide.

3.2. Price
Prices are indicated in Canadian dollars (CAD) for those who are in Canada or American dollars (USD) for those elsewhere, all taxes included (GST and QST). NM Class reserves the right to change its prices at any time, with products being billed based on the rates in effect at the time of order confirmation.

3.3. Delivery fees
Shipping fees are indicated before the order is confirmed and vary depending on the chosen delivery method and the destination.

4. Order

4.1. Order Validation
The order is validated after payment is accepted. A confirmation email is automatically sent to the customer summarizing the order details.

4.2. Product Availability
Product offers are valid as long as they are visible on the website. In case of unavailability after order confirmation, the customer will be informed and may either be refunded or exchange the product.

4.3. Capacity to Contract
By placing an order, the customer declares that they have the legal capacity to enter into a contract and are at least 18 years old.

5. Payment

5.1. Accepted Payment Methods
NM Class accepts the following payment methods :

Credit cards (Visa, MasterCard, American Express)
PayPal
Bank transfer

5.2. Payment Security
All payments are secured through our certified payment service provider. Bank information is never stored on our servers.

5.3. Non-payment
In case of non-payment, NM Class reserves the right to suspend or cancel the order.

6. Delivery

6.1. Delivery Areas
NM Class delivers to Canada, the United States, and several countries in Europe, Africa, and the Middle East.

6.2. Delivery Times
Delivery times are indicated at the time of order and vary depending on the destination and the chosen delivery method. The times are given for information purposes only and may vary.

6.3. Receipt of the order
The customer is required to check the condition of the order upon receipt. In the event of any issue (missing, damaged product, etc.), the customer must submit their complaints in writing within 48 hours of receipt.

6.4. Transfer of risks
The transfer of risks occurs at the moment the package is handed over to the carrier.

7. Right of Withdrawal and Returns

7.1. Withdrawal Period
In accordance with current legislation, the customer has a period of 30 days from the receipt of the product to exercise their right of withdrawal without having to provide reasons or pay any penalties.

7.2. Return Conditions
Products must be returned in their original condition, complete, unworn, unwashed, and with all their tags. Return costs are the responsibility of the customer, except in the case of defective products or an error on our part.

7.3. Refund
The refund is made within a maximum of 14 days following receipt of the return, using the payment method used for the order. The initial shipping costs are not refundable.

7.4. Exclusions
The right of withdrawal does not apply to:

Personalized or custom-made items
Underwear and swimwear (for hygiene reasons)
Items on sale or clearance

8. Warranties

8.1. Legal warranty of conformity
NM Class is liable for any defects in the conformity of the product under the conditions provided by law. The customer benefits from a legal warranty of conformity for a duration of 2 years.

8.2. Warranty for Hidden Defects
In the case of a hidden defect, the client may exercise their recourse in accordance with the applicable legislation.

8.3. Procedure in Case of Defect
In the event of a defective product, the customer must contact customer service at info@nmclass.com by attaching photos of the defect and their order number.

9. Intellectual Property

All elements of the NM Class site (texts, images, logos, videos, etc.) are protected by copyright and intellectual property. Any reproduction, modification, or unauthorized use is prohibited.

10. Protection of Personal Data

10.1. Data Collection
The information collected is necessary for processing orders and managing the customer relationship. In accordance with the law, the customer has the right to access, correct, and object to data concerning them.

10.2. Use of Data
Data is used exclusively for order management, customer service, and marketing operations with the customer's consent.

10.3. Cookies
The site uses cookies to improve the browsing experience and analyze traffic. The client can configure their browser to refuse cookies.

For more information, see our Privacy Policy.

11. Liability

NM Class makes every effort to ensure the accuracy of the information presented on the site. NM Class cannot be held liable in the event of inaccuracy or omission. Product photos are non-contractual.

12. Force Majeure

NM Class cannot be held responsible in case of delay or non-performance due to a case of force majeure (natural disaster, strike, war, etc.).

13. Modification of Terms

NM Class reserves the right to modify these general terms and conditions at any time. The new terms take effect as soon as they are published on the website. Orders placed before the modification remain subject to the terms in effect at the time of the order.

14. Applicable Law and Disputes

14.1. Applicable Law
These terms and conditions are governed by Canadian law and Quebec law.

14.2. Dispute Resolution
In the event of a dispute, an amicable solution will be sought before any legal action. The client can contact our customer service at info@nmclass.com.

14.3. Mediation
In case the claim fails, the client may resort to a mediation procedure.

Acceptance of Terms
By placing an order on the NM Class website, the customer acknowledges having read and accepted all of these general terms and conditions of sale.

Contact Us

For any questions regarding these general terms and conditions :

Email : contact@nmclass.com
Phone : +1 (819) 319-8399
Address : Saint Louis Street, Gatineau, Quebec, Canada

Last update: January 2026